Frequently Asked Questions

Due to the range of framing options (size, frame, glass, matboards, etc.) it's very hard to provide an accurate quote.

If you visit one of our stores our Framing Consultants can help select framing that meets your budget. You can find your nearest store here.

It depends on what has broken. The most common framing failures we see from other framers and ready-made frames are broken hangers and separated corners. If your frame is of inferior quality it is very difficult to repair due to the risk of further damage.

Our Framing Consultants will be happy to look at it and advise if repair is possible and advisable. You can find your nearest store here.

Yes, we can advise on your glass replacement options and fit the glass to your frame. We do not sell an unfitted piece of glass due to the risk of injury caused by the unprotected edges. When we replace your broken glass you can choose from a variety of glazing options including Premium Clear (standard) glass, Reflection Control (non-reflective or no-glare) glass, Conservation Clear (70% UV protection) glass and Museum (99% UV protection) glass.

You can learn more about your glass options or Find your nearest store and ask one of our Framing Consultants.

Yes, there are several standard frames in metric and imperial sizes including A-size frames.

You can view our Everyday frames to see our range of standard sizes.

No, we do not carry clip frames because of the risk of clips loosening, causing the glass to fall and break.

If your work is a standard size you can choose a ready made frame in our Everyday range or visit your nearest store.

Yes, in addition to picture framing we also frame objects and memorabilia. Our qualified PFA framers have years of experience framing all sorts of objects including sporting uniforms, medals, bats and balls, flowers, musical instruments, shells, shoes and even food (although we can't guarantee against mould)!

To learn more about object framing visit your nearest store.

Yes, we can print and frame your photos. We do not offer passport photo printing.

For photo printing and framing visit your nearest store.

Yes, we have a selection of square ready-made frames available in 4 sizes and 3 colours. If you need specific sizes we can custom make them for you.

You can view and purchase our selection of square frames online.

We carry the 20 mm Italian Classic Moda frame in 11 colours, which provide the best quality for your framing finish and great value for money.

If you visit one of our stores our Framing Consultants can help select framing that meets your budget. You can find your nearest store here.

We don't deliver custom framed orders but we do post online orders Australia-wide. You can view our shipping policy here.

Custom framing is a unique, one-off frame custom-made for you. Our custom frames are made in store, every store here in Australia and come with a life-time guarantee. We only use high-quality products and all framing is designed and crafted by our Picture Framers Association design consultants and professional framers.

Learn more about how much custom framing costs or visit one of our stores where our Framing Consultants can help select framing that meets your budget. You can find your nearest store here.

Yes, we only sell acid free matboards but there are various levels of protection. People often think that matboards are just coloured cardboard but this is not the case. Our mat boards are conservation quality which is essential to protecting your artwork or memento.

The 20 mm wide Italian Classic Moda frame range with 11 colours to choose from is your starting point with custom framing. We can also offer you a range of clever framing designs to suit any budget including Tailoring our Everyday Essentials frames.

Yes. We custom frame mirrors up to a maximum of 1.5m with the frame selection of your choice from our extensive range of picture frames. We can also order pre-made framed mirrors which you can purchase in store.

If you visit one of our stores our Framing Consultants can help select framing that meets your budget. You can find your nearest store here.

We do offer a Same Day framing service, either by choosing from our Essentials range or by choosing to tailor an Everyday ready made frame. Just keep in mind that our Same Day service is on a first come, first served basis and is subject to availability. We also may not be able to provide same day framing for highly complicated jobs.

To find out if we can provide same day framing for your job, contact your nearest store.