Privacy Policy

Frame Today takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website (www.frametoday.com.au), you acknowledge our collection and use of information expressed herein and our terms and conditions . We reserve the right to change this policy at our sole discretion and without notice.

What information is collected and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

  • To register to attend an on-line seminar or demonstration
  • To receive specific information from us such as a whitepaper or code sample
  • To sign up for a mailing list
  • To correspond with us
  • Or any other such activity that we deem necessary
  • Frame Today does not collect any personally identifiable financial or health-related information.
  • We do not intentionally collect information from children under the age of 18.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyse how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

Frame Today owns the collected information and will not sell, trade or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes.

Are "Cookies" used on the website?

"Cookies" are small pieces of information that are placed on a web user's hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the Frame Today site if you do so.

How is personally identifiable information safeguarded?

Frame Today utilises industry standard methods and mechanisms such as firewalls, intrusion monitoring and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Google and Facebook Instagram Remarketing

Frame Today uses the Google AdWords and Facebook remarketing services to advertise on third party websites (including Google, Facebook, Instagram and their partner sites) to previous visitors to our site or customers. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or on Facebook and Instagram. Third-party vendors, including Google and Facebook, use cookies to serve ads based on someone’s past visits to the Frame Today website or customer email addresses loaded to Google or Facebook. Any data collected will be used in accordance with our own privacy policy as well as Google’s and Facebook's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page. You can set preferences for how Facebook advertises to you by setting your Facebook ad preferences. If you want to you can opt out of interest-based advertising entirely by cookie settings, permanently using a browser plugin or using an alternate browser.

Payment and Security

Our online store uses PayPal for all sales transactions. PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not  shared with the Frame Today.PayPal will email to you a receipt for your transaction once your payment is complete.

Links to other web sites

Frame Today web site may contain links to other internet web sites. Frame Today neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-Frame Today web sites.

How to opt out of correspondence

Based on the information a user has provided, Frame Today may send e-mail correspondence to the user. Each correspondence will contain an easy unsubscribe option so you can opt out of further correspondence.